![]() Postal Inspection Service rolled out a smishing awareness campaign on its public website.Īlerting customers to potential fraud helps protect their personal information and preserves the Postal Service’s brand, reputation, and customer loyalty. We reviewed Postal Service social media channels as well as and found that at the time the Postal Service had not provided any public notification of this campaign. Postal Service, OIG auditors examined the Postal Service’s response to the attack. Use the customer service number printed on the back of your card to call your credit card issuer. Your bank or credit card company will allow you to change your contact information either through their website or over the phone. The following policies apply when using a credit card for a USPS transaction: For Visa, the signature on the back of the credit& card must match the signature on the receipt. In our recent Management Alert, Active Smishing Campaign Masquerading as the U.S. Change your address or other contact information through your credit card issuer. Usually the message tries to get the target to reveal personal information, such as passwords or credit card numbers, or to convince the recipient to click on a link that installs malware.ĭuring an audit of the Postal Service’s social media activity, the OIG uncovered a smishing campaign which involved a third party posing as USPS, claiming to have a link to information about a package. What’s smishing? A fraudulent text message pretending to be from a reputable source – your bank, for example, or the U.S. Telemarketing brought robocall scams, the growth of email brought about phishing, and now, as more companies communicate with customers through text messages, comes… smishing. Last year, the Federal Trade Commission (FTC) received 1.1 million identity theft reports, with nearly half of those involving credit card fraud. New types of communication channels bring new types of deception. How Do Hackers Get Your Credit Card Number Scammers steal credit card numbers in a variety of ways, such as through phishing attacks, hijacking payment forms, intercepting public Wi-Fi, and more.
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